Frequently asked questions
Everything a UK trade asks before letting Daisy answer the phone.
Callyard is your AI office. Daisy, our AI receptionist, answers your phone and web chat 24/7, qualifies the caller, books jobs into your diary, and takes a clear message when it is something only you can handle. You stop losing work to missed calls without hiring anyone.
No. Callyard works alongside your existing number. You keep your number and your customers keep calling it. Daisy answers when you cannot get to the phone, so nothing rings out unanswered.
It is a genuine AI receptionist, set up around your business, your area and your prices. Daisy is upfront that she is an AI assistant and never pretends to be a person. There is no offshore call centre and no per-minute meter.
She takes a full, structured message and flags it to you, so you get the name, the job and the details rather than a missed call. You see every enquiry, with the complete transcript, in your Callyard app.
Yes. Daisy answers around the clock, including evenings, nights and weekends. The 2am emergency and the Sunday enquiry both get answered and captured instead of going to voicemail.
Any UK trade that lives off the phone: plumbers, heating engineers, electricians, air conditioning installers, roofers, locksmiths, drainage, and more. Daisy is set up with your trade's questions and your service area.
One plan at £149 a month with 500 minutes of answered calls included, no setup fee and no VAT added. There is no long contract to sign. See the pricing page for everything it includes.
No long tie-in. Callyard is monthly and you can cancel any time. We would rather earn the next month by being useful than lock you in.
You can start today. Create your account and our setup assistant walks you through Daisy: your hours, your area, your prices and your rules - nothing technical. A human at Callyard then reviews everything and you approve every word before she answers a real call. Her web chat can go live the same day. Calls wait for a UK number check, which usually takes a few working days, and you keep your own number throughout. Prefer it done for you? Ask on the get-started form and a real person gets in touch, usually within one working day, and sets it up instead.
Your data is stored in the UK and handled under UK GDPR. Enquiries and transcripts are kept securely and only you and Callyard can see your business's data. Full detail is in our privacy policy.
Still have a question? Get in touch and a real person will answer it.